BLUE CHARM

Delivery between 48 hours and 15 working days once the purchase. If the purchased item is subject to a waiting list it will be communicated to the email adress specified in you subscription.

If the product purchased has not convinced you or there is any damage or claim, you’ll have 48h to contact our selling service through the email address info@pepasalazar.com exposing your product change.

There we will provide you with a mailing address for you to ship the returned items.This shipping should be made within 48h after receiving our response to send the package back to our warehouse in order to accept a product change .

In case you want a refund of your purchase, return your order or cancel a purchase you should addresse to the mailing address info@pepasalazar.com indicating a bank account number to process the return.

You’ll have 48 hours to send the package back to our warehouse and to be accepted for return.
If shipment for exchange or refund is done past 48h working days from the time you receive your purchase, such return would not be accepted.
Exchanges and refunds will be made within 20 days after parcel arrival at our warehouse as long as the products are received in good condition and in the same condition as they were at the time of acquisition.
Under non of the circumstances above named Pepa Salazar will take care of the shipping for returns or exchanges .